Setting up your clinic on MediStack, first login, users and migration.
The patient booking flow, onboarding pathway, portal access and common patient-side issues.
Consult types, eligibility, reviews, notes and follow-ups.
Prescription approval, processing, printing Rx, dispensing and dispatch labels, FP10s.
Adding and editing products, formulary management and stock levels.
Finding and adding GP practices and generating GP letters.
Building and editing forms, consent questions and booking-page configuration.
Patient payments, failed payments, subscription vs PAYG and payment providers.
Accessing reports and Power BI, standard vs custom reports.
API access, PMR integration and partner integrations.
Branding and white-labelling your client portal and website.
Subject Access Requests and patient-data handling.
Common errors, known issues, and how to report a bug or request a feature.